Modem / Dial-Up users:

1. Contact your ISP and ask them what equipment they use (the most popular seems to be Lucent). This is very important in obtaining maximum performance from your dial up connection.
2. Ask them what modem they recommend using.
3. Download a "tweak" program such as Tweak All or other similar programs that can change the MTU, MSS, and RWIN in Windows to gain better performance over your dial up adapter. The best place I have found is http://www.download.com. There is also a lot more in-depth information there that could possibly help you further improve your connection to the game.
4. Check for the latest drivers for your modem. A popular site is http://www.56k.com. Or try your modem manufacturers website.
5. 5. Check for resource conflicts. In some cases, a shared IRQ with another device can severely hamper the performance of your modem.

To do this in Win 9x:

• Right-click on the "My Computer" icon on your desktop.
• Select "Properties." This brings up the System Properties window.
• Click on the Device Manager tab.
• At the bottom, click the properties button. This now opens the Computer Properties window. The radio button "Interrupt Request" should be checked by default. If it is not, then check it.
• Scan down the list of IRQ addresses until you see your modem. Look to see if there are any other devices sharing the same IRQ. The only acceptable device would be IRQ holder for PCI steering.
6. Try running a tracert to the Tanarus server. There are two easy ways to do this.

To run it from a DOS prompt:

• Go to your Start Menu, then Programs and click on the MS-DOS Prompt Icon.
• At the C:\WINDOWS prompt, type: tracert latanarus2.station.sony.com.

Another easy way is to download Neotrace from http://www.download.com and use that to perform the traces. Examine the trace results, and see where the problem may be. It is very possible that the poor connection you are experiencing is beyond your control. If this is the case, you may want to consider an alternate ISP.

7. Another possible problem may be in your phone wiring or lines to your local telephone company. If all else fails, try contacting them and see if it would be possible to have your lines checked for noise. Also, check your own connections in your home. Make sure all connections to your main box (most phone companies call them interfaces) are secure and well made.

Cable Modem / DSL Users:

High-speed users who are having trouble with their connections are a bit more limited in the things that can be done to improve performance. Using "Tweak" programs, as described above, sometimes help, but rarely make a huge difference.

1. Try running a tracert to the Tanarus server. There are two easy ways to do this.

To run it from a DOS prompt:

• Go to your Start Menu, then Programs and click on the MS-DOS Prompt Icon.
• At the C:\WINDOWS prompt, type: tracert latanarus2.station.sony.com.

Another easy way is to download Neotrace from http://www.download.com and use that to perform the traces. Examine the trace results, and see where the problem may be. It is very possible that the poor connection your are experiencing is beyond your control.

2. Contact your ISP and explain to them what problems you are experiencing. There may be network issues that they are aware of that may save you some time and energy.
3. Check for resource conflicts on your LAN adapter or connection device.

To do this in Win 98:

• Right-click on the "My Computer" icon on the desktop.
• Select "Properties". This brings up the System Properties window.
• Click on the Device Manager tab.
• At the bottom, click the properties button. This now opens the Computer Properties window. The radio button "Interrupt Request" should be checked by default. If it is not, then check it.
• Scan down the list of IRQ addresses until you see your connection device or LAN adapter. Look to see if there are any other devices sharing the same IRQ. The only acceptable device would be IRQ holder for PCI steering.